Frequently Asked Questions

Clear answers about MedTravel, our role, and how coordination works.

Yes. MedTravel is a real coordination platform based in Florida that connects international patients with independent providers in Colombia. We coordinate planning, communication, and logistics while clinical care is delivered by independent providers and specialists.

No. MedTravel is not a hospital, clinic, or medical practice. MedTravel is a coordination and facilitation platform.

You submit your request, MedTravel reviews your case details for coordination, and then connects you with appropriate independent providers. We support scheduling and travel planning while providers handle medical decisions and treatment.

Treatment is provided by independent clinics and medical specialists. MedTravel does not provide medical treatment and does not replace your clinical relationship with your provider.

Start by submitting your booking request with your goals and preferred timeline. Our coordination team will contact you with next steps and provider options.

Yes. MedTravel coordinates with independent specialists and clinics that participate as providers in our network. They are responsible for their own clinical services and decisions.

MedTravel coordinates request intake, provider matching, scheduling support, travel and logistics planning, and follow-up communication support.

A MedTravel coordinator reviews your information and contacts you to confirm details, explain timelines, and organize next coordination steps with appropriate providers.

Need a personalized answer?

Our team can review your case and explain the next coordination steps.

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